At LiftScale we respect your privacy and process your personal data transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection law. This policy explains what data we collect through weareliftscale.com, why we use it, and what your rights are.
1. Data controller
The controller of personal data obtained through this website is LiftScale.
You can contact us about privacy at: manuel@weareliftscale.com
2. Scope
This policy applies to personal data of users who visit our website, request information, book a call, or contact us by email.
It does not apply to third-party websites you may access via links on our site (e.g. booking tools), which have their own privacy policies.
3. Personal data we process
Depending on your interaction, we may process: identifying data (name), contact data (email), request data (message, appointment date/time), and technical data (IP address, browser type) when needed for site operation or security.
We do not request special category data through this site. Please do not include such data in forms or messages unless strictly necessary.
4. Purpose and legal basis
We process your data to respond to inquiries, manage appointments, maintain a commercial or pre-contractual relationship, send related communications, and protect the website.
The legal basis is, as applicable, your consent, pre-contractual measures at your request, contract performance, or LiftScale's legitimate interest in handling requests and securing the site.
5. Retention period
We retain data for as long as needed for the purpose collected and thereafter as required by applicable law.
When data is no longer needed, we delete or anonymize it securely.
6. Recipients and processors
We do not sell your data. We may share information with providers necessary for hosting, scheduling, or email, acting as processors with appropriate safeguards.
We will only disclose data to public authorities when legally required.
7. International transfers
Some providers may be located outside the EEA. We ensure appropriate safeguards recognized under GDPR.
8. Your rights
You may access, rectify, erase, restrict, or object to processing, request portability, and withdraw consent by writing to manuel@weareliftscale.com.
You may lodge a complaint with your local data protection authority (in Spain: www.aepd.es).
9. Security
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
10. Minors
This site is not directed at children under 14. If you are a parent or guardian and believe a minor has provided data, contact us to request deletion.
11. Cookies
Use of cookies is described in our Cookie policy.
12. Changes to this policy
We may update this policy to reflect legal or functional changes. The current version will be published on this page.